Daily Archives: 05/09/2012

Service Excellence and GEMS in Bishan Depot

Posted on 05/09/2012 by Gintai_昇泰

Last 2 days, I attended Service Excellence and GEMS – Going the Extra Mile Service at SMRT Institute; our training school in Bishan depot. According to a local survey, customer satisfaction towards SMRT is lower than our competitors. That is … Continue reading →

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Posted in Gintai | 37 Comments