Bruce Barton, one of the original partners in the legendary advertising agency of Batten, Barton, Durstine & Osborne, once told the following story:
“One day on my job as a young man in New York, a matter came up about which I happened to have the facts. My boss disagreed, and though I put up a good argument, he somewhat abruptly overruled me.
“I was living those days in a room in the 23rd Street Y.M.C.A. in New York for which I paid seven dollars a week. His home was a fair-sized mansion requiring 10 servants. The morning after our argument, the telephone rang while I was dressing, and I wondered who in New York could be after me so early.
“To my amazement it was the boss, Said he: ‘I have been thinking about our discussion of yesterday, and I just want you to know you were right and I was wrong.’
“The boss with an income of $100,000 a year, calling a $40-a-week youngster to say, ‘I was wrong!’ He had been 100 percent with me; after that he was the biggest man in town.
“Years have gone by and I have known all sorts and conditions of men and women in business, in the professions, and in politics. As an employer, it has interested me to observe how they divide into two classes: those who feel they have lowered themselves by admitting a mistake, and so try in every way to rationalize it, and those who come out in forthright fashion and admit the facts.”